How we review

Where the reviews on this site come from, how we check them, and the only reasons we turn one down.

Two kinds of review

Reviews from our records. These were written by buyers of Little Quilt House quilts and collected by us. They are printed as written, under a made-up first name and initial to protect the buyer’s privacy. They have no star ratings or dates, because buyers wrote to us in words.

Reviews sent in through this site. Anyone can write a review of a quilt they own. These show a star rating, the date, and the name the writer chose. You can tell them apart by the stars.

We are Little Quilt House, so reviews of our quilts are reviews of our own products.

Reviews of other shops

You can also review a quilt from another shop. Those reviews appear on the Other shops page.

Those shops are our competitors, so we hold ourselves to the same rules there: we don’t write any of those reviews, and we publish them whether they are kind or critical.

We check every review before it appears

A person at Little Quilt House reads each review that is sent in. We either publish it as written or turn it down. We never edit what you wrote.

We do not turn a review down because it is critical of us, or because it is kind to another shop.

The only reasons we turn a review down

It is spam or advertising.
It uses abusive, hateful or obscene language.
It contains someone’s personal details.
It is not about a quilt or the experience of buying one.
It repeats a review we already have.
It was written by someone connected to the shop reviewed, or to one of its competitors.
It does not describe a real experience.
The writer asked us to remove it.

“Verified buyer”

If you give your order number with a review of one of our quilts, we check it against our orders. When it matches, the review carries a “Verified buyer” label. Reviews without the label have not been checked against an order.

Facts about each quilt

Prices and sizes come from the Little Quilt House shop and carry the date we last checked them. The shop page always has the current ones.

Notes from our team

Some quilt pages may include a section called “Our notes”. Those are written by the Little Quilt House team and are labeled that way. They are the maker’s view, not a buyer’s.

If something looks wrong

If you wrote a review and want it corrected or removed, if you think a review breaks the rules above, or if you spot a mistake on this site, write to [email protected].